Category Archives: enterprise20

Seven Days with Google+

The Google+ introduction is a major tectonic shift in the social software landscape. It’s aftershocks will be felt for some time to come

I received my invitation to join Google + last Wednesday evening from @ITSinsider.  It was a bit of a surprise.  I had just heard of the launch a day or two earlier.

Since then, it’s been a daily party like I have not seen with any other SNS (social networking system) launch.  We had heard something about Google’s Social Circles back during SXSWi, but the launch turned out to be just a rumor of what was to come just four months later.

iPhone in browser mode

My first take will be a little different from most because my time with G+ has been almost exclusively on an iPhone 4 or iPad 2.  Of the 15 or so hours I’ve been on G+, only about 15 minutes or so have been on a PC.  Even though the product is optimized for the full PC / Mac OS or Android mobile OS.  I must admit, even with its many flaws, the iOS experience is good enough to keep me coming back.

Here are my first impressions.

Central to the User Experience is the circle concept.  We all socialize in various circles. Google+ has made that literally the metaphor.  G+ daily offers me up to 500 invitations to add to my circles.  If the person is not yet in G+, they will get an invitation.  If they are already in, they join into my circles and I begin following and sharing with them.  (Be patient, G+ is still throttling invitations.)

Since I have not use the PC version with a webcam, I’m missing out on Hangouts – multipoint video chats.  That will come in time. I expect very good value for work groups and enterprise applications of this feature.  I also expect integration with Aple products with the forward facing camera (lal multi user FaceTime). With the recent introduction of Apple’s FaceTime and now Google’s new Hangout feature, perhaps personal video conferencing will finally reach the tipping point to general adoption.

I’m also excited about the ease of adoption.  Google+ has quickly added most of my social graph to their SNS and the conversations are quickly turning to real substance other than just discussing Google+ itself.
So what are my takeaways so far?

iPad in Desktop Mode

1. This is going to be big.  Google+ has scaled very quickly showing robust, well thought out features. It works easily on many platforms, combines access on any device to central cloud storage, performs well, and has already attracted the necessary early adopters

2. This will evolve quickly.  Google is known for quick iterative innovations and promises constant upgrades and introduction of new features.  They also appear to be leveraging many of their various products without any sign of internal power struggles that will derail progress.

3. Facebook and Twitter have a real competitor now. Most early comments have been that Facebook should be scared, but little has been said about Twitter also being in Google’s sights.  With the recent announcements of tight integration between Twitter and Apple’s iOS, it looks like the Google+/Android camp is stacking up as a good alternative.  It might even be a three way race of the rumored Facebook / Skype entry materializes.  Anyway, like Facebook, Twitter has been acting monopolistically as of late (terms of service, acquisitions, apathy to partners)  It is good to see a
product come along that offers a viable alternative.

iPad in Mobile Mode

4. Enterprise 2.o is in the game plan for Google+.  All the talk about Consumer and Facebook should not hide the fact that Google+ coupled with Google Apps will offer a powerful platform for enterprise collaboration, eating away at the SMB market first and later moving up the food chain to the Fortune 500 market.  E2.0 stalwarts such as Jive Software, Socialcast, Yammer, IBM Connections, and, to a lesser extent, SharePoint will see Google+ providing a new alternative in the young and growing Enterprise 2.0 collaboration market space.

That’s my first look.  So much more can be said, but there will be plenty of time for that in the future.  The Google+ introduction is a major tectonic shift in the social software landscape.  It’s aftershocks will be felt for some time to come.  So find me on Google+ ( http://gplus.to/jimworth ) and let’s continue the conversation.  I look forward to adding you to my new Circle of Friends.

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Filed under Early Adopter, enterprise20, Google, GooglePlus, social business, social media, social web, tools

The Upside Down Enterprise Portal

A new type of “citizen editor” is emerging, becoming a trusted source of curated content on the web.

I’m a curator of news. Like many people, I use twitter to gather the latest in technology opinions and developments. My particular interest is Social Business and Mobile gadgetry. Other people follow photography, sports, science or one of any variety of focused niche topics out on the web.

When we find something interesting, we retweet (RT) it to our twitter followers or share it with our Facebook friends. Sometimes we send it as is, other times we add a commentary and pass it on. Most of the time, we are tweeting links (URLs) to other content. We are sending “pointers,” so to speak, to content that we find interesting on the web. Over time, we gather a following and become a valuable editor or curator of the news. Some turn it into a business like Mashable or Engadget. Others just do it as a hobby and use their “passion” to build relationships with like minded people or those wanting to learn more about that particular subject.

This model of curating information has turned the traditional media on its head. Gone are the days when a few powerful editors of the major print and television news outlets decide what the world should know. Do you remember the days before CNN when just three broadcast networks decided what to share with the public every night on the evening news? Times are certainly different now with many varying outlets to source our information. The real value comes when our “social network” shares what they feel is relevant. A new type of “citizen editor” is emerging, becoming a trusted source of curated content on the web.

On a typical day, I will monitor twitter feeds early and late in the day to catch up on the events, attitudes, and happenings. I have become efficient with the RT (retweet) as a means to share what I am learning. In fact this innate desire to share is driving the explosive growth of the social web.

Twitter has the “ReTweet”, Facebook has the “Like”, and Google just recently announced the “+1”. In fact if you look around, the ability to share is everywhere on the social web. Aging systems have the “email only” share choice, but modern software is being fitted with increasingly sophisticated share mechanisms that make it easy to share relevant content with your Facebook friends, Twitter followers, and a host of other groups.

On my iPad, applications like Zite, Pulse, and even Murdoch’s Daily all build in native functionality to share content that the reader finds interesting. YouTube even does it, but still ignores the “tweet this” option. It really is a new way to promote content and get the word out, taking advantage of the clout and credibility of friends or colleagues to share content that they find interesting within their social circle. Content goes “viral” quickly and takes on a life of its own when friends share it with friends.

So, where am I going with this? I had the “Aha!” moment recently as I was at the office reading news stories from the corporate intranet. I found a great story and wanted to share it with my corporate colleagues (aka followers). The familiar share button I always find on the public web was missing. Why don’t we build this share capability into today’s enterprise portal? This new way of the emerging “citizen editor” can be applied to the corporate intranet as a means to share content relevant to the employee masses. It can be done much more effectively than the old Network News model when Corporate Communications comes up with slick stories and pushes it on all the employees.

This “secret sauce” of the modern intranet embraces the same concept. Abandon the old push model and embrace the “citizen editor” or “employee curator” concept as a means to share news and make stories and messages go viral in your company. Engagement goes up, good ideas spread, and information is quickly shared within a healthy collaborative culture.

Do you like the idea? Below is a straw man proposal to consider as you go through the next redesign of your corporate intranet.

Today’s Social Intranet environment should have the following basic building blocks:

  • Self Service Employee profile with IM presence
  • Microblogging function
  • Ability to follow / friend a colleague
  • Corporate and user generated news feeds / articles
  • Blogging platform
  • Wiki platform (for collaborative authoring)

To make it truly social, add these advanced sharing (curation) abilities:

  • Share ideas (tweets) internally with followers / colleagues / or the entire company
  • Tweets should include any content on the intranet or internet
  • Share button built into all content pages
  • Metrics to track number of shares for each piece of content
  • Most popular content is automatically featured on the portal home page

To make this content truly accessible it should be available on various form factors:

  • Desktop / laptop access for all functions
  • VPN remote access for all functions
  • Mobile access on all popular platforms (Android, iOS, RIM, …) for limited functions such as news, microblogging, email, calendar, alerts
  • Mobile access on employee’s personal devices

Finally along with the technology, there needs to be an equal or greater effort paid to the cultural change needed for a culture of collaboration, trust, authenticity, and transparency.

We are a few years into a revolution of content sharing and creation on the social web. It is only a matter of time before employees demand the same functionality within their corporate intranets. The smart communications officer will see the future being played out on the social web and begin to implement it within the enterprise today.

What do you think? Do you have examples where forward thinking enterprises are doing this already? Do you agree that this is the future? Or do you have another view. Please add your view in the comments below or in your tweets, shares and +1s.

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Filed under crowdsourcing, enterprise20, intranet, share, twitter

Fully Curated – Tweets from the Month of March

I often hear that people enjoy the articles that I share.  I’ve even been hearing the term “curation” recently.  I know it was a big month for tweets and decided to take a little time to pull together a list of what I curated from my twitter feeds during the month of March.    Here it is in one place…a month full of tweets.

Amazon Locker

  1. Amazon faces backlash over music locker service http://goo.gl/ew5KF
  2. The Cloud Will Be Your Hard Drive, Despite The Record Labels’ Greed http://t.co/AqzzNNj
  3. HOW TO: Use Amazon Cloud Player With iOS Devices http://t.co/zO0J7Om

Apple

  1. Rumors: iOS5, iPhone5, iPad3…Cloud-Based iOS 5 This Fall? http://bit.ly/h47fwx
  2. Rumor: iOS 5 will be a ‘major revamp,’ won’t debut until fall http://pulsene.ws/17isK more heavily cloud-based iOS
  3. Apple Releases iOS 4.3.1 http://bit.ly/gYoOC5
  4. iPhone 5 rumor central http://t.co/poa3QEk (info graphic) http://yfrog.com/gzmzczcj
  5. Apple To Let Users Use Cloud Service To Download Songs To Multiple iDevices http://pulsene.ws/14ebq
  6. good post on post-PCness http://www.sampletheweb.com/2011/03/04/dear-apple-youre-not-post-pc-until-you-cut-the-cord/

AT&T

  1. Why AT&T Bought T-Mobile http://pulsene.ws/15Lsd
  2. One bad company buying another: AT&T buys TMobile http://tinyurl.com/6cfe8j2
  3. RWW AT&T Starts Sending Letters to Jailbroken Tetherers, Will Automatically Charge Fee http://rww.to/f1hRLx

My Blog Posts

  1. Facebook Today, Reminds Me of AOL in 1998 http://t.co/Kuu6VfM
  2. Here’s my iPad 2 first impressions blog post http://t.co/yteyHCY
  3. My Post illustrating Mobility & Ease of Consumption http://is.gd/DDukd5

CIO

  1. The 4 Personas of the Next-Generation #CIO now on #hbr http://bit.ly/en5EHK?

Cloud

  1. Great, simple explanation of Dropbox; http://t.co/2xbw4tO
  2. Cloud computing: A market for computing power | The Economist: http://bit.ly/hAlInv

Enterprise 2.0

  1. Expertise Location: The Killer App for Enterprise Social Computing http://t.co/aOnkEGR
  2. List of Enterprise 2.0 CFP winners is now available #e2conf. Congrats to the winners! http://bit.ly/e63w84
  3. good discussion w/ IBM’er on adoption The Psychology of Collaboration http://feedly.com/k/dNnqrL
  4. Excellent analogy: email vs. SocNets. :Trains, Sliding Doors and Social Networks http://tumblr.com/xhe1qji74d
  5. BT Intranet SharePoint 2010 examples http://goo.gl/tSZAS
  6. Merck looks to Facebook for employee portal, CSR effort – Medical Marketing and Media http://t.co/EpOHV71
  7. Social Business Begins by Unleashing Your Business Talent http://bit.ly/eMfjxc By @elsua
  8. The military shows the need for information sharing and local decision making http://t.co/vzXPiu9 post by @BartSchutte
  9. Challenges of transforming large, rigid org cultures into agile and aware networks: Great post: http://t.co/kVlkB8r.
  10. Awesome, Socialcast evolves the #hashtag for all people to understand – http://is.gd/0P1M5i
  11. If true other teams are running plays on field while MSFT is in locker room deciding uniform colors. http://engt.co/h739tL
  12. Good advice on social software adoption: http://t.co/tsaf2XE
  13. Video: The Conference Call http://post.ly/1gajI
  14. Social Intranet – The Intersection Diagram http://t.co/S2taO5l by @adowbor

EBay

  1. eBay acquires GSI Commerce for $2.4 billion http://dlvr.it/Lnhjd

Experts

  1. List of Social Intranet, Enterprise 2.0, Collaboration, Engagement, and HR Technology Experts http://ow.ly/4nbeu

Future

  1. Gaming for engagement is trending… using game design in non-gaming contexts http://bit.ly/h62xXc
  2. How do you become a futurist? http://bit.ly/ik3jKx “claim you are and people either believe you or not” says @rossdawson
  3. 1373 Twitter users with “Futurist” in their bios http://bit.ly/eHnL2r
  4. [VIDEOS] The latest robots are virtually indistinguishable from people http://bit.ly/esxMLX
  5. Very cool #future “day in the life” video (Corning) http://bit.ly/e1PX0U “A Day Made of Glass”
  6. Top 10 Dying Industries: Newspapers, Photo Finishing, Record Shops make the list: http://bit.ly/gbVv2g

Google

  1. Google copies Facebook’s Like Button http://bit.ly/e1iBSY
  2. Google Announces New Service for Nonprofits http://is.gd/ZroO4B
  3. Half A Billion Blog Posts Later, Google To Give Blogger A Revamp http://dlvr.it/KGBTD

Groupon

  1. Groupon moving towards real-time location based coupons. Two buttons: I’m Hungry, I’m Bored. http://Ez.com/grpn
  2. CHART OF THE DAY: Watch Groupon Go From 0 To $25 Billion In The Blink Of An Eye http://read.bi/ea2POb

Infographics

  1. How Small Businesses Are Using #SocialMedia [INFOGRAPHIC] http://t.co/aQU16xQ
  2. The #SocialMedia World Before Twitter And Facebook [Infographic] – http://bit.ly/dQhQHP
  3. Infographic of the Day: The Next 25 Years in Emerging Tech | Co.Design http://t.co/7tkiBKB
  4. Who’s Really Scanning All Those QR Codes? [INFOGRAPHIC] http://pulsene.ws/149cx
  5. #Tablet comparison #infographic – http://ow.ly/48nMB http://yfrog.com/h06mjvaj
  6. nice info graphic on the culture aspect http://dld.bz/Mcyc
  7. Should you be on LinkedIn? [infographic] http://bit.ly/dVMvLa
  8. How Mobile Shopping Is Changing The World [Infographic] – http://bit.ly/h2UETL

iPad / Tablets

  1. 18 Million #WordPress Websites Now Available in #iPad Format http://on.mash.to/g8gY8t
  2. iPad to go on sale outside US: Apple Inc to stick to plans to roll out product this week. http://bit.ly/f3wulH
  3. BlackBerry Playbook Will Be Available In 20,000 Retailers http://tcrn.ch/feSMBw
  4. RT @MacOutfittersPA: Read our new blog post, iPad 2: First Impressions http://bit.ly/fF7zg2
  5. 7 Twitter Apps For iPad: http://bit.ly/expOJl
  6. Five ways the iPad 2 works on the buyer’s subconscious: http://cnet.co/hmQ3RC
  7. The Week in iPad Cases: The iPad 2 has landed: All your choices explained http://yhoo.it/dXANhF
  8. Apple could face iPad 2 component shortages: http://yhoo.it/i5CNIS
  9. This looks like a promising iPad app. http://www.stuckincustoms.com/2011/03/03/100-cameras-in-1-for-the-ipad/
  10. Why the iPad is awesome @TreyRatcliff shows off cool photo processing app http://t.co/75XrXU8 100 cameras
  11. Equal Time…iPad 2: The Skeptic’s Review: http://bit.ly/gZpzLV
  12. iPad 2: A Gaming Machine?: The iPad 2 is out, but is it a good gaming machine? http://bit.ly/dJfilH
  13. Dell and HP: Two computer giants prepare for a world no longer dominated by the PC http://econ.st/h3EHnJ
  14. Putting iPads To Work — my guide: http://t.co/6l96oFh by @waltmossberg
  15. How To Collaborate With Others Online Using Your iPad http://goo.gl/fb/Y8cuu
  16. iPad Essentials for the Network Administrator http://goo.gl/ZDuhg
  17. The 3 Best iPad PDF Markup Apps; – http://goo.gl/CDO1c
  18. Interesting: what is in that iPad smart cover: http://www.ifixit.com/Teardown/iPad-2-Smart-Cover-Teardown/5089/1
  19. iPad 2 jailbroken, no ETA on public release http://pulsene.ws/158L9
  20. Backordered: Total iPad sellout – 70% new buyers: http://bit.ly/gPwzPp Fortune Article
  21. So, what’s inside the iPad 2? http://www.ifixit.com/Teardown/iPad-2-Wi-Fi-Teardown/5071/1
  22. IPad2 offers aspiring movie makers the whole package http://usat.ly/hLjX9c via USA TODAY
  23. My hunt for the elusive iPad 2 delivers some big game http://zd.net/fc2en4 <-my story in comments
  24. Mobile Harmony: iPad 2, Android & Windows 7 http://bit.ly/hh2f2Z
  25. Maybe… Here’s What’s Coming In The iPad 3 (AAPL) http://bit.ly/hTLz0i
  26. iPad 2: Thin, Not Picture Perfect My review: http://t.co/KDziWmM #ipad2 by @waltmossberg
  27. How does apple really feel about their new Ipad2? Here is the video: http://goo.gl/j4w0J
  28. Want a 3G iPad 2 and Own an iPhone? Here’s How You Save $130 http://bit.ly/eMRVBe
  29. Original iPad Better Than Ever: Here’s why. Price and Apps http://fxn.ws/gQjhnm
  30. Unleashing creativity in many ways… How the iPad revolution has transformed working lives http://t.co/o7n8t1C
  31. Did you write a post on how to transfer your data from your first iPad to your new iPad 2? A. Yes http://bit.ly/id7wLX
  32. How To Use iPad 2 | A New User Guide http://t.co/5lTsJJD [massive post on how to use your new ipad]
  33. It’s Apple’s ‘post-PC’ world — we’re all just living in it. http://r2.ly/7c5j
  34. 10 more top 10 reasons to buy an iPad 2 http://bit.ly/i8y2LW
  35. An iPad Lover’s (Initial) Thoughts On iPad 2 http://tcrn.ch/dH7ujY
  36. iPad 2 Rollout Leads to Massive Deflation in Secondary Market http://pulsene.ws/13Rck
  37. Watch the iPad 2 March 2nd Event Keynote – http://t.co/RFKqyo0 #iPad2
  38. Steve Jobs announces iPad 2 http://bit.ly/hOzJUO #ipad2
  39. Watching the live blog: http://engt.co/dV3fmx for iPad2
  40. It’s iPad day! Faster, slimmer, 2-camera iPad said likely: http://bit.ly/gl74VG <-summary of latest rumors Wednesday, March 02, 2011
  41. To take on Apple, new tablets go where iPad won’t – http://bit.ly/fq8V1T
  42. Check out “The DVD Era Finally Ends – Thanks to the iPad” http://bit.ly/gn2ywA

Japan

  1. Japan: whatever happened to the nuclear meltdown? http://bit.ly/hzSUNr March 23
  2. Catching up on developments in Japan http://n.pr/h916CQ March 19
  3. These images are just sobering. If you need some perspective click here: http://bit.ly/gTZdVU March 16
  4. I don’t have words big enough to persuade why you should. The pics from Japan tell that story. http://ht.ly/4f4KT, March 15
  5. Cometh the hour http://pulsene.ws/15ihx by @jobsworth, March 14
  6. Amazing views of the devastation in Japan http://www.abc.net.au/news/events/japan-quake-2011/beforeafter.htm March 13
  7. Desperation and panic grip Japan (Reuters) http://reut.rs/fIBSrH “Like a scene from a disaster movie”March 12
  8. Google is helping to curate info about the Earthquake. http://www.google.com/crisisresponse/japanquake2011.html March 12

Location Based Services

  1. Neiman Marcus Launches Nationwide SCVNGR Challenge http://tinyurl.com/4gjruko

LinkedIn

  1. Introducing LinkedIn Today http://t.co/Ya7SBrC

MySpace

  1. Amazingly, MySpace’s Decline Is Accelerating http://bit.ly/dHtTFh

Mobility

  1. Want to Engage Senior Executives? Think Mobile. http://bit.ly/gbvCjl
  2. Nine Powerful Apps That Convert Your iPhone Into A Knowledge Hub http://bit.ly/frB3Nk
  3. The Judge Group Launches Mobile Website – March 16, 2011 (Phila) http://ow.ly/1bNwaX
  4. March 28, Phila, Mobile Health Forum http://t.co/FbPKijK
  5. 90% of the world now lives in a place with access to a mobile network http://goo.gl/KaTzL
  6. Hmmm..I need to give this a try… How to build location based app in five minutes, with no coding http://bit.ly/dRQdw4
  7. AT&T Confirms Mobile Hotspot Support for iPhone http://bit.ly/fcxKKq
  8. The 10 Most Innovative Companies in Mobile: http://su.pr/25JI2F
  9. My fav so far is instagram… 22 Ways To Tweet Photos & Images from your iPhone: http://bit.ly/ieWmWv
  10. How Mobile Shopping Is Changing The World [Infographic] – http://bit.ly/h2UETL
  11. http://ow.ly/4pnph Smartphone use is expected to increase by 50% in 2011

Salesforce

  1. Salesforce buys Radian6 / http://tcrn.ch/eXxCsC
  2. Salesforce.com buys Radian6, an excellent move! Details http://bit.ly/gDETbH

Social Business Summit

  1. RT @joningham: My post on John Hagel session at #SBS2011 http://bit.ly/ijsN27
  2. All the tweets, pics and posts from Social Business Summit Austin: http://jimworth.pbworks.com/w/page/37688605/Social-Business-Summit-2011
  3. Reflections on Social Business Summit 2011 – Syndey and Austin http://t.co/wJ0clCl http://yfrog.com/h48b5rp
  4. Social Business Summit 2011 first half round up http://dach.is/gmghEB
  5. 2011 Social Business Summit Review http://bit.ly/fjciuO
  6. Social Business is Here: Review of the 2011 Social Business Summit Austin http://t.co/z3Atf0C by @andyjankowski
  7. Curated #sbs2011 tweet stream, courtesy of @keepstream. http://dach.is/gohoQv
  8. check out #sbs2011 to see great feedback on Dachis’ first summit in Sydney. Join others near you: http://bit.ly/70rO2V

Social Business

  1. Career path of the social business professional – Being Peter Kim http://t.co/FbkXTZV
  2. Watching the rise of “Social Business” over Social CRM, Enterprise 2.0. http://yfrog.com/h48t3dj http://bit.ly/hAIkwQ

Sunday Series

  1. Sunday Series: “Absolute Truth” Click the 3/21 message: http://feeds.harvest.org/ANB or direct to mp3: http://bit.ly/fwqQdt by @greglaurie Sunday, March 27
  2. Sunday Series: “Raising The Dead” Click the 3-13 message: http://bit.ly/efUfoz Or direct to mp3: http://bit.ly/e8gptp Sunday, March 20
  3. Sunday Series: How Close Are We? Click the 3/06 message: http://bit.ly/f8lYKw or direct to mp3: http://bit.ly/fcxmxy @bridgefm Sunday, March 13
  4. Sunday Series: “From Thunder to Love” Click the 2/20 message: http://bit.ly/getBcM Or direct to mp3: http://bit.ly/faVuYx Sunday, March 06

SXSW

  1. 2011 Insights from @bobpearson1845 http://bit.ly/hdPLxn
  2. RT @ShannonPaul Blog post – My Takeaways From SXSW Interactive http://bit.ly/ey0sq9
  3. SXSW 2011: Great for Networking, But No Technology Breakthroughs http://t.co/zqN2P0n
  4. Zappos spreading the #Happiness story w/ new #brand. at #SXSW http://bit.ly/dQNQOS
  5. At each SXSW a new technology gains early adopter attention, one contender is groupme http://t.co/tblUkoc

TED

  1. Topsy’s “Selinah”, 1 of 10 amazing “Ads Worth Spreading” from #TED: http://www.ted.com/initiatives/aws/selinah.html
  2. Target’s “Kaleidoscopic”, 1 of 10 amazing “Ads Worth Spreading” from TED: http://on.ted.com/8yFb
  3. Intel’s The Chase, 1 of 10 amazing “Ads Worth Spreading” from TED: http://www.ted.com/initiatives/aws/the_chase.html
  4. TED Ads Worth Spreading: If You Only Watch 10 Ads This Year Make It These http://www.ted.com/initiatives/aws
  5. RT @jordanayan Rode in Google’s new self-driving car at #TED a highlight of the conference http://budurl.com/TEDcar
  6. Here is a link to a detailed story on the amazing kidney printing demo at #TED2011 – http://budurl.com/TEDkid

Trends

  1. No one uses the phone anymore http://bit.ly/fuJngc
  2. Entire movies compressed into single barcodes http://ow.ly/4au4T
  3. “Google before you tweet” is the new “think before you speak” http://bit.ly/newtruthisms
  4. Something to do with those old books  Masterful sculptures made from large books. http://bit.ly/eOicoL

Twitter

  1. Best practices for the “retweet” http://t.co/xQyjDr7
  2. 10 Memorable Tweets From Twitter’s Five Years in Existence: http://abcn.ws/eryfvf
  3. How do you explain what Twitter is to someone that’s never used it? http://bit.ly/gp6vo4
  4. YES!!! Finally got my Twiter https option!!! Everyone should enable it!! http://bit.ly/dLPrFB http://tnw.co/ech1SY
  5. Captures reasons why I prefer Twitter to Facebook – http://t.co/PxNPpB2
  6. How to do Twitter in 15 minutes a day http://ow.ly/44nz8
  7. Paper.li is my fav so far… 4 Ways to Read Your #SocialMedia Updates as Newspaper http://bit.ly/ibgVEs
  8. Very Cool: try VisibleTweets – looks great on a large screen! Eg: http://bit.ly/hV0Dvx

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Filed under Apple iPad Innovation, collaboration, community, content, conversations, curation, enterprise20, IPad, iPad 2, mobility, social business, social web, technology, trends, twitter

Mobility Brings Ease of Consumption

You’ve probably seen the commercial for the NFL Network where the hi-tech fan goes through his day glued to the content from the NFL Network while seamlessly switching between all his consumption devices: TV, Tablet, Laptop, Smartphone, and then back to the TV when he returns home.  I went through something very similar this week, but without all the dazzling special effects.

My story does not involve the NFL, but rather The 2.0 Adoption Council.  This group really rocks.  It’s a great collection of Enterprise 2.0 / Social Business peers that have become good friends in the 18 months that I have been a member.  One of the many benefits of membership is the ability to have direct access to some of the best minds in the industry.  They are called Guru Sessions and take place regularly through a teleconference line.  That could be a good topic for a blog post, but that’s not where I’m going with this.  It’s just the context.  Read on.

My schedule did not allow me to join the last two guru sessions that typically take place on Tuesdays at 1pm. First of all booking gurus like Andrew McAfee, Shel Israel, Don Tapscott and now Chuck Ganapathi, SVP of Products at Saleforce.com discussing the rollout of Chatter is no small feat. To have an opportunity to have a private briefing with these leaders in our industry is very valuable. It is insight we could never get from our normal channels. Quite frankly, it gives each of us a totally unfair advantage within our companies as we position ourselves to be the leading authority in our organizations on Social Business, Enterprise 2.0, and general state-of-the-art collaboration issues.

The approach is simple. Line up an expert, prepare a few questions, keep a back channel open for conversations and collaboration during the session, and most importantly, archive the conversation for those who could not be there live. I am one of those who really is enjoying this replay capability.   When I think back on it, the sequence of events is quite remarkable. Now, with a variety to tools, unheard of at the beginning of the internet revolution, I can get unprecedented access to some invaluable content.

I want to tell the story so that other early adopters can visualize an approach that I think is indicative of the future. The example I mention is time shifted consumption of the Guru Session content, but you could apply this to any webinar or online event you attend (or miss).

This is what I did. If you are also one who is too busy to catch a session (or any webinar / teleconference for that matter), you can do the same thing too. But like most adoption issues, we often need a little nudge to get us over the hump. Let this be your nudge. This is how I did it last Wednesday.

1. Pay attention to schedule of upcoming sessions (generically, webinars, teleconferences, events and the like), see if I can attend and take part if at all possible.

2. When I cannot attend, monitor the back channel (Socialcast in the case of the council, Twitter hashtag archive for public events), look at the flavor of the questions and answers to decide if it is good to hear the archive.

3. Notice the link to the playback archive, click the button and begin to listen (in my case over coffee the next morning at 5am through my iPad). The MP3 link typically plays immediately in the native quicktime player.

4. Cut and paste the URL of the replay and email it to myself for later listening.

5. Later in the day, while commuting to work, plug my iPhone into the aux jack in my car, Open my email (on my iPhone), click the URL for the replay, listen while driving.

6. When I get to the parking lot at work, put on my blue tooth headset, pop the phone into my pocket and walk into work (while still listening to the reply).

7. Throughout the replay when not driving, glance down at the backchannel discussion in the community (Socialcast in the Council’s case, Twitter in the generic case) and follow along in real time with the comments for context.

8. Get into the office, continue listening, log on to the desktop version of the backchannel and continue following along in real time.

9. Write a blog post while finishing the session to let everyone else know how valuable this is. (the sessions and also the ability to consume on multiple platforms).

It’s like the recent NFL Network television commercial in many ways.  The spot is really a sci-fi fantasy, but using the tools available now, today’s reality is getting incredibly close.

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Filed under consumption, content, conversations, enterprise20, microblogging, mobility

Is it Enterprise 2.0 or Social Business?


During the Holiday break, I jumped into Quora, the growing crowdsourced Q&A site. If you have not given it a try yet, you should check if out. There are some sharp people there.

I could not resist when the question came up: What are the distinctions between Social Business & Enterprise 2.0?

My answer is posted here. but I figured, hey, this is worthy of a blog post. I hope you agree (about the blog post part.). This is my view as a practitioner / player in this space. There is no right or wrong answer since this field is quickly evolving, just lots of opinions. (you can read other answers here.) Therefore I respectfully submit mine.

Q. What are the distinctions between Social Business & Enterprise 2.o?

A. In my view Enterprise 2.0 involves social networking within a large enterprise. This includes a single profile of each employee, communties made up of those employees, and an activity stream tying it together (alerting colleagues to activities and events with those profiles and communities). Microblogging is another aspect of E2.0. #E20 is the twitter hashtag for Enterprise 2.0

In parallel, we are seeing other aspects of social media make it’s mark (reputation monitoring and marketing through consumer channels such as Facebook, YouTube, flickr, twitter). #socialmedia is the common hashtag.

CRM systems are starting to expand to enable engaging with customers and partners in a meaningful dialog. This is commonly called Social CRM. #SocialCRM or #SCRM are common hashtags.

E2.0 activities evolve to include mixed communities made up of employees and external business partners. There are some camps that continue to call this Enterprise 2.0 and others that want to call it something else (external Collaboration for example).

Social Business pulls it all together to convey any business use of social media or web 2.0 activities and practices. Just like E-Business pulled it all together in the early e-commerce days, I believe Social Business pulls it all together for corporate web 2.0 applications today. #SocBiz is the hashtag.

These terms are used mostly by vendors and practitioners. Most corporate leaders prefer to speak in business terms referring to professional networking, collaboration, or online communities, among other generic terms. I seldom hear the terms Enterprise 2.0 or Social Business among business executives.

Do you have another view? Please tweet it or post below in the comments. Or just let me know what you think on twitter at @jimworth .

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Filed under enterprise20, social business, social CRM, social media, social web

None of Us is as Smart as All of Us

It’s a quote from “One Minute Manager”, Ken Blanchard. It’s also the perfect title for this short blog post.

I’ve been gathering tweet logs and blog posts from several conferences over the past year. I do a little work to set the stage and the crowd adds content. It’s a great model.

If you have any interest in the latest thinking in Social Media / Social Business / Enterprise 2.0 / Crowdsourcing and the like, I think you will find this wiki valuable. It provides full social web coverage for two Enterprise 2.o conferences, the European Enterprise 2.0 Summit, Defrag 2010, and a local Barcamp that I am very proud of helping to organize.

Check it out and make it better: E20 Wiki Workspace

(btw Look here if you want more witty crowdsourcing quotes.)

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Filed under crowdsourcing, enterprise20, social web, team, wiki

Enterprise 2.0 Conference Recaps

>One thing I learned at the recent E2.0 Conference in Boston was the power of a simple wiki. I started by trying to compile a list of interesting blog posts and tweeters from the conference. I started with a short list and decided to try the pbworks.com wiki engine. I posted a skeleton list and then tweeted it. With in 5 days it had grown to become a very compressive list that still grows. Please visit and contribute more. Thanks to the power of the crowd for creating such a great list!

Link here

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Filed under community, enterprise20, Innovation, social business, social CRM, social media, social web, trends, web2.0